Terms & Conditions
Last Updated: June 2026
Welcome to Pure Roots Gold. By accessing our website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. Acceptance of Terms
By using this website, placing an order, or accessing any services offered by Pure Roots Gold, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these Terms, please do not use our website.
2. Products and Information
- We strive to ensure that all product descriptions, images, pricing, and information displayed on the website are accurate.
- Product images are for illustrative purposes only and actual packaging may vary.
- We reserve the right to modify, discontinue, or update products without prior notice.
3. Orders and Payments
- All orders are subject to acceptance and availability.
- We reserve the right to cancel or refuse any order at our discretion.
- Full payment must be received before order processing and shipment.
- Prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
4. Shipping and Delivery
- Orders will be shipped according to our Shipping Policy.
- Delivery timelines are estimates and may vary depending on location and courier operations.
- Pure Roots Gold is not responsible for delays caused by courier services, natural events, strikes, or circumstances beyond our control.
5. Refunds and Replacements
Refunds or replacements are only available under the conditions stated in our Refund Policy.
- A continuous, unedited unboxing video showing the sealed package and complete opening process is mandatory for any claim related to damaged products, tampered seals, or incorrect items.
- Claims submitted without a valid unboxing video may be rejected.
6. Customer Responsibilities
Customers agree to:
- Provide accurate and complete information during checkout.
- Ensure the shipping address and contact details are correct.
- Use the website only for lawful purposes.
- Not engage in fraudulent, abusive, or unauthorized activities.
7. Intellectual Property
All content on this website, including:
- Logos
- Brand names
- Product descriptions
- Images
- Graphics
- Text
- Website design
is the property of Pure Roots Gold and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.
8. Limitation of Liability
To the maximum extent permitted by law:
- Pure Roots Gold shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
- Our total liability, if any, shall not exceed the amount paid by the customer for the specific order in question.
9. Health and Product Disclaimer
- Products sold by Pure Roots Gold are intended for general consumer use.
- Product information provided on the website is for informational purposes only.
- Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically permitted under applicable law.
- Customers should consult a qualified healthcare professional before using any product if they have medical conditions, allergies, are pregnant, or are taking medication.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
11. Changes to Terms
Pure Roots Gold reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page and become effective immediately upon publication.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.
13. Contact Information
For any questions regarding these Terms & Conditions, customers may contact Pure Roots Gold through the contact details provided on the website.
By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
