Privacy Policy
Last Updated: June 2026
At Pure Roots Gold, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Shipping and Billing Address
- Payment-related information (processed securely through third-party payment providers)
Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Similar Technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Deliver products to your address.
- Provide customer support.
- Send order confirmations, updates, and tracking information.
- Improve our website, products, and services.
- Prevent fraud and unauthorized activities.
- Comply with legal obligations.
Payment Security
We do not store your credit card, debit card, UPI PIN, banking passwords, or other sensitive payment credentials on our servers. Payments are processed through secure and trusted third-party payment gateways.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with:
- Courier and logistics partners for order delivery.
- Payment gateway providers for payment processing.
- Service providers assisting in website operations.
- Government or legal authorities when required by applicable law.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences.
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no internet-based system can guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Complete orders and provide services.
- Maintain business records.
- Comply with legal, tax, and regulatory requirements.
Your Rights
You may request to:
- Access your personal information.
- Correct inaccurate information.
- Update your details.
- Request deletion of your personal information, subject to legal and business requirements.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.
Children's Privacy
Our products and services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us through the contact details provided on the Pure Roots Gold website.
By using our website and purchasing our products, you consent to the collection and use of information as described in this Privacy Policy.